FAQs

Frequently Asked Questions

Ordering

To place an order simply browse our selection of dishes, packages and platters then add the ones you would like to your cart. You can make changes to your selection before you make your payment. When ordering from the select your own buffet dishes remember to order the complementing dishes. These are highlighted under the descriptions of the main buffet dishes.

On your shopping cart page you will see a box in the bottom left corner that asks for your delivery date. Please select your preferred delivery date, taking into account we require 24 hours notice for platters and at least 48 hours for buffets.

Once we receive your order you will receive an order confirmation email. We will also get in touch with you by phone and/or email to check that we have the delivery date and details correct and to discuss any special requirements you may have. Once your order is ready to go you will receive another email to let you know it is all booked and ready to go on your chosen date.

If you like what you see but are not comfortable ordering online, that's OK. You can place your order over the phone.

Minimum Order Time

We require at least 24 hours notice for platter orders and at least 48 hours notice for buffet orders. If you have an urgent request we will do our best to accommodate but we recommend you order over the phone for urgent requests.

Catering for over 100 and Bespoke Catering

You can select multiple dishes and packages to cater for as many people as you wish. However, we understand that for a very large or, very special, function (such as a wedding breakfast) you may want to speak to us in person. For these type of events we suggest to book a catering consultation appointment with us by calling or emailing us. We will come to you to discuss your needs.

Payments

You can pay by Credit/Debit card over the phone or by cash or card upon delivery. We also offer invoice payment options for our corporate clients. 

Delivery

All orders come with a $10 delivery charge, however, we will refund you the delivery charge if your order is over $100 and you are located within the Joondalup/Wanneroo area. We will discuss this with you prior to delivery. All your catering equipment hire, set up and collection is included in the price.

After Sales

After you have made your payment at the checkout we will send you a confirmation email that states we have received your order. We will then contact you by phone to ensure we have your order correct including the delivery location and date. We will also discuss any special requirements your may have.

Contact us

If you have any questions or concerns please don't hesitate to contact us.